The Cake Monologues

The Cake Monologues' Ordering Policies & Procedures

Payments

Solution Graphics

PayPal

The Cake Monologues gladly uses PayPal to conduct business transactions. 

PayPal gives you the flexibility to order conveniently with three different options:

  1. ORDER BY PHONE OR EMAIL:  Contact The Cake Monologues and speak with a representative to process your order.  Payments can be made either by phone utilizing the PayPal phone services system using Visa, Mastercard, Discover, American Express, PayPal secure account or through your bank.  Your confirmation will be sent through email and/or mail.  If you do not receive your confirmation within 1 week, please contact us by phone or email during normal business hours.
  2. PAYPAL LINKS ON WEBSITE:  It's as simple as 1, 2, 3!  Click the links to add your items to the virtual card and check out when you're ready.  PayPal accepts Visa, Mastercard, Discover, American Express, PayPal secure account or through your bank.  Your confirmation will be sent via PayPal through email and The Cake Monologues will contact you via email or phone within 72 hours.
  3. INVOICING:  Do you prefer to take some of the measures as option one by speaking to a live representative but don't want to process your information through a telephone?  We'll invoice you via PayPal.  Tell us your order and we will send you an invoice via email.  Make your payment through PayPal's secure links.
Remember, never process any order if the website doesn't start with https:// and/or have a lock symbol on your screen.  We value your safety first and do not condone identity theft/loss of funds in any way.

In Person Payments

Some people just prefer to do it the old fashioned way:  In Person! 

Schedule a date and meeting time to meet with the owner to make your purchase and receive your receipt.  No personal checks are accepted in person.  Cash, certified money orders (Post Office) or Western Union money orders are accepted.  No exceptions.

Cakes from The Cake Monologues

All cakes are multi layered cakes which stands 4 - 6" high  with the exception of the Bundt cake or noted otherwise.  Requesting another layer of cake will cost extra.  Adding extra alcohol to cakes are subject to extra charges.  All orders require a 50% deposit (minimum) unless discussed otherwise with the owner of the Cake Monologues.  No refunds on deposits.

Cancellation Policy

  • The Cake Monologues reserve the right to keep 50 per cent of your deposit.  The balance will be reimbursed ONLY if cancellations are made within three or more days.
  • Two days cancellations will lose their deposit in addition to 10 per cent of the balance.
  • One day cancellations will lose their deposit plus 25 per cent of the balance.
  • Same day cancellations are not entitled to a refund.

Deliveries, Special Orders & Wedding Cakes

If service is available, cake deliveries are subject to additional costs.  Cakes order for special events are recommended 1 -2 weeks in advance.  Wedding cakes are recommended 2 - 3 months in advance.  Your deposit reserves your date and delivery, if included.  Please order earlier to guarantee delivery.  Any orders accepted for next day may be subjected to an additional $10.00 - $50.00 surcharge, depending on order.

Other Information

The Cake Monologues reserves the rights to refuse a cake order and will reimburse a full refund of deposit or entire order (if payment in full or over required 50 per cent deposit) ONLY if canceled by the owner.  If there are any questions, concerns or changes, please feel free to call or email Latoya S. Snell at the following:

Email:                                 admin@thecakemonologues.com
Phone:                                347.907.2217/ 347.907.5612

Policies are subject to change at any time but if changes occur prior to new policies, The Cake Monologues will adhere to prior policies.

Thank you for your business!